At Re-Fabbed Boutique, we know that while shopping online can be fast and easy and FUN- it can also be a little stressful! Making sure something fits the way you need it to can be a struggle. We get it!

We want your shopping experience to be happy and fulfilling, but we do know that there are times something doesn't work the way you wished it would. For those times, we do have a return policy in place.

To start a return please use our return portal HERE.

All returns are issued in the form of a store credit. All items must be returned to us through our online return portal, which can be found below, and in the original condition in which they were received. All items bust be returned to our warehouse within 15 days of delivery and the credit will be applied in which you purchased the item (app/web) once the item(s) are processed. Credit will be applied for the price of item and will not include any shipping and handling charges. You will receive a notification with the store credit amount!

• If you have received a defective item, please start a return within 5 BUSINESS DAYS to inform us of the issue. If we are not notified within five business days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. You will receive instruction on what to do next, so we can take the best care of YOU! The item must be returned to us within 7 days of receiving instructions.
• We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing. We are not responsible for everyday wear and tear on items. 

Items ELIGIBLE for Return: 

• Merchandise returned within 15 days of purchase 
• Items that remain unworn, unwashed, and with the original tag on the item
• Items must be stain free (deodorant stains, makeup stains, pet hair, etc.)

• Items must be odor free (cigarette smoke, perfume, etc.)

• Shoes must be returned inside their original shoe box (with no signs of wear). Do not attach your shipping label on the shoe box.

Items NOT Eligible for Return:

• ITEMS THAT ARE MARKED FINAL SALE. No exceptions.
• ITEMS THAT ARE MARKED DOORBUSTER. No exceptions.
• Bralettes
• Bodysuits
• Items that have been deemed "non-returnable" by Re-Fabbed Boutique

Extra Information:

• You are limited to return three (3) items per month. Any more items returned in a months period, will be subject to a 20% restocking fee which will be deducted from your store credit.
• If you choose to opt in to the Redo coverage at checkout, return shipping will be covered. If you do not, you the customer will be responsible for the cost of return shipping.
• If we approve a return through Redo, you have 7 (seven) days to return the item back to our warehouse.
• Our return policy does apply to both domestic and international orders.
• If you are local, we do have a return drop-off that is located outside of our warehouse. Please start your return HERE.

Customer Support email: re-fabbedboutique@re-fabbed.com